AEVO (EMastr Ltd)
Registered in England and Wales, company number 10994106
Registered address: 102 Harley Street, London, W1G 7JB, United Kingdom
Contact: support@aevo.co
Last updated: 9 June 2026
This Privacy Policy explains how AEVO Ltd ("AEVO", "we", "us", "our") collects, uses, stores, and protects your personal data when you visit our website at aevo.co or use the AEVO online training platform ("the Platform").
AEVO is the "data controller" responsible for your personal data. We are committed to handling your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
We may collect and process the following categories of personal data:
- Account data: the name and email address you provide at sign-up, and a password (stored in encrypted form).
- Payment and billing data: your billing name, billing address, country, and transaction records. Card details are entered at checkout and processed directly by Stripe, our payment provider, and are not stored by AEVO.
- Community content: any posts, comments, or other content you submit to community features of the Platform. This content is visible to other users and may be publicly accessible.
- Usage data: information about how you access and use the Platform, including content viewed, login times, and progress.
- Technical data: IP address, browser type and version, device information, time zone, and operating system.
- Communications data: any correspondence you send to us, including support requests.
We do not knowingly collect special category data (such as health data) or data from anyone under the age of 18.
Under UK GDPR we must have a lawful basis for processing your personal data. The following sets out how we use your data and the basis we rely on:
- To create and manage your account. Data used: account. Legal basis: performance of a contract.
- To process your subscription and payments. Data used: payment, account. Legal basis: performance of a contract.
- To deliver and improve the Platform. Data used: usage, technical. Legal basis: legitimate interests (to provide and develop our service).
- To operate community features and moderate content. Data used: community content, account. Legal basis: legitimate interests (to provide and protect community features).
- To provide customer support. Data used: communications, account. Legal basis: performance of a contract / legitimate interests.
- To send service and account notifications. Data used: account. Legal basis: performance of a contract.
- To send marketing communications. Data used: account. Legal basis: consent (you may withdraw at any time).
- To detect and prevent fraud, account sharing, or content misuse. Data used: usage, technical, account. Legal basis: legitimate interests / legal obligation.
- To meet legal and accounting obligations. Data used: payment, account. Legal basis: legal obligation.
We do not sell your personal data. We share data only with trusted third parties who help us operate the Platform, and only to the extent necessary. These may include:
- Platform, video hosting, and streaming: Uscreen, our membership and video platform provider, which hosts and delivers the training content, operates the subscription Platform, and provides usage analytics.
- Payment processing: Stripe, which securely handles all card transactions.
- Email and communications: providers that send service, account, and (where you have consented) marketing messages, including features provided through Uscreen.
- Analytics: Uscreen and any additional analytics providers that help us measure and improve how the site and Platform are used.
- Professional advisers: accountants, auditors, and legal advisers where required.
- Authorities: where required by law, court order, or to protect our legal rights.
All third-party processors are required to keep your data secure and to process it only on our instructions.
If AEVO is involved in a merger, acquisition, reorganisation, or sale of assets, your personal data may be transferred to the new owner as part of that transaction. We will notify you of any such change and ensure your data continues to be protected in line with this policy.
Some of our service providers are based outside the United Kingdom. In particular, our platform provider Uscreen stores data in the United States. Where personal data is transferred outside the UK, we ensure an appropriate safeguard is in place, such as UK adequacy regulations or the International Data Transfer Agreement, so that your data receives an equivalent level of protection.
We keep your personal data only for as long as necessary for the purposes set out in this policy.
- Account and usage data: retained while your account is active. Data held within our platform provider, Uscreen, is deleted within 30 days of your account being deleted.
- Payment and transaction records: for 6 years, to meet UK tax and accounting requirements.
- Marketing data: until you withdraw consent or unsubscribe.
When data is no longer required, we securely delete or anonymise it.
Our website uses cookies and similar technologies to operate the Platform, remember your preferences, and understand how the site is used. We use the following categories of cookie:
- Essential cookies: required for the site to function, including keeping you signed in and securing your session. These cannot be switched off.
- Functional cookies: remember your preferences and settings to improve your experience.
- Analytics cookies: help us understand how visitors use the site so we can improve it.
Essential cookies are necessary for the service and are set on the basis of our legitimate interests. Non-essential cookies (functional and analytics) are only set with your consent, which you give through our cookie banner and can change or withdraw at any time through the banner or your browser settings.
We use appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include encryption, access controls, and secure hosting. No method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Under UK data protection law you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your data in certain circumstances
- Object to or restrict our processing of your data
- Request the transfer of your data (data portability)
- Withdraw consent at any time where we rely on consent
To exercise any of these rights, contact us at support@aevo.co. We will respond within one month.
If you have concerns about how we handle your personal data, please contact us first so we can try to resolve the matter. You also have the right to complain to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection, at ico.org.uk or on 0303 123 1113.
We may update this Privacy Policy from time to time. The "Last updated" date above reflects the most recent version. Material changes will be communicated through the Platform or by email where appropriate.
For any questions about this Privacy Policy or your personal data, contact us at support@aevo.co.